British Association for Counselling & Psychotherapy – www.bacp.co.uk
Childline – www.childline.org.uk Provides a confidential counselling service 24 hours a day.
Freephone: 0800 1111
Cruse Bereavement Care – www.cruse.org.uk Support and practical advice for bereaved people.
Helpline: 0844 477 9400
Mind – www.mind.org.uk Provides advice and support for anyone experiencing mental health problems.
Mind info line: 0300 123 3393 lines open Monday to Friday 9 am to 6 pm
NHS Choices – www.nhs.uk
Tel: 111 lines open: 24 hrs a day 365 days a week
For non-emergency medical advice
Relate – www.relate.org.uk Information on relationship counselling, psychosexual therapy, mediation services and online advice. Counselling is offered in locations throughout the UK.
Tel: 0300 100 1234
Rethink – www.rethink.org Practical mental health information. Rethink works to help everyone affected by severe mental illness recover a better quality of life.
Tel: 0300 5000 927
Samaritans – www.samaritans.org A safe place for you to talk any time you like, in your own way – about whatever’s getting to you.
Tel: 116 123
SignHealth – www.signhealth.org.uk Help for profoundly deaf adults with mental health problems.
Tel: 01494 687600
Textphone: 01494 687626
SMS/text message: 07966 976749
SupportLine – www.supportline.org.uk Provides a confidential telephone helpline, offering emotional support to any individual of any age on any issue.
Helpline: 01708 765200
The Silverline – www.thesilverline.org.uk The Silver Line is the confidential, free helpline for older people across the UK.
24-hour free helpline: 0800 470 8090
Debt Helpline – www.nationaldebtline.co.uk Telephone / online support for people dealing with debts
Helpline: 0808 808 4000
Big White Wall – www.Bigwhitewall.com Online support service offering a range of services from peer support to 1-to-1 online therapy
Turning Point – www.turning-point.co.uk Online/locally accessible service offering a range of support for mental health and/or addiction (drug and alcohol) issues
Citizens Advice – www.citizensadvice.org.uk Offices across all counties offer advice online, over the phone, and in-person, for free
Refuge www.refuge.org.uk Providing confidential support and advice for women and children experiencing domestic violence
Freephone: 0808 2000247 24 hours a day
Respect Men’s Advice Line www.mensadviceline.org.uk Providing confidential support and advice for men experiencing domestic violence
Freephone: 0808 8010327
Gingerbread www.gingerbread.org.uk Supporting single-parent families to live secure, happy and fulfilling lives
Tel: 0207 428 5400
NSPCC Provides advice and information to adults concerned about a child
Helpline: 0808 800 5000 24 hours a day
Textphone: 18001 0808 800 5000
Text messages: 88858
Rape Crisis Centres Providing free and confidential counselling services for girls and young women who have been sexually abused
National Freephone Helpline: 0808 802 9999 (from 12 noon to 2.30 pm and from 7.00 pm to 9.30 pm every day)
Alcoholics Anonymous A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism
Gamblers Anonymous A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same
Download mediation services pdf (90kb) by clicking the image below.